We
have organized our website so that you will not be required to identify
yourself or reveal any personal information in order to view our
website. At times, we may ask you to provide information about yourself
or your company in order for us to better serve you. If you choose
to provide this personally identifiable information, we will use
it in accordance with this Privacy Notice. We provide this Privacy
Notice to answer some of the questions you may have about the types
of information we may collect from our website and what we may do
with that information. By entering this website, you are consenting
to the terms of this Privacy Notice. This Privacy Notice only applies
to data collected on the springgrove.org website. Other individual
websites of the Spring Grove Family of Companies may have privacy
notices tailored specifically for activity on those websites and
the terms of those privacy notices may differ from this Privacy
Notice.
Changes to this Privacy Notice
We reserve the right to update this Privacy Notice at any time without
notice to you. The most current version of the Privacy Notice can
be reviewed by clicking on the "Privacy Notice" hypertext
link located at the bottom of the web pages on this website. Your
use of this website may also be subject to additional terms outlined
in the Terms of Use and elsewhere on this website.
What information
do we collect?
We understand that you expect to learn about our company when
you visit this website. Similarly, we hope to learn about your
needs as a current or potential customer through your visits to
this website. On some of our web pages you may be able to ask
questions and register to receive information. On these pages,
we will ask you for the personal information necessary for us
to respond to you, such as your name and contact information.
You may decide against participating in data collection by not
sending us information that you consider private.
We request
information from you on our registration forms for Spring Grove
Family events. Here a user must provide contact information (like
name and address) and financial information (like credit card
number and expiration date) where applicable. This information
is used for billing purposes only. If we have trouble processing
a request, this contact information is used to get in touch with
the user. Contact information may also be used for marketing and
promotional purposes and is subject to the opt-in/out processes
described on or linked to each form.
From time
to time our site requests information from users via contests.
Participation in these contests is completely voluntary and the
user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as
name and address) and demographic information (such as ZIP Code
and age level). Contact information will be used to notify the
winners and award prizes. Contact information may also be used
for marketing and promotional purposes and is subject to the opt-in/out
processes described on or linked to each form.
Cookies
A cookie is a piece of data stored on the user's computer tied
to information about the user to help our website "remember"
information about you when you return to our website, such as
your preferences for our website and user passwords. We use both
session ID cookies and persistent cookies to help you use our
services more easily and to help us keep track of certain information
so that we can continuously improve our website and our service
to you. For the session ID cookie, once users close the browser,
the cookie simply terminates. A persistent cookie is a small text
file stored on the user's hard drive for an extended period of
time. Our cookies cannot read data off of your hard drive, cannot
read cookie files created by other websites and cannot track any
personal information about you that you do not choose to provide
to Spring Grove Family of Companies. You may be able to set your
browser to erase a cookie, reject a cookie or notify you when
you receive a cookie. If you erase or reject a cookie, you may
still use this website.
Log Files
Like most standard Website servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the
site, track user's movement in the aggregate, and gather broad
demographic information for aggregate use.
What do
we do with this information?
On occasion, the Spring Grove Family of Companies will provide
opt-in opportunities to our users in order to receive updates,
promotional opportunities, and other information from Spring Grove
Family of Companies or other parties. At the point of signing
up, it is clearly disclosed to users of our site when their information
is being used or collected by any outside parties. We do this
so our users can make an informed choice as to whether they should
proceed with services that involve an outside party or not.
Users who
no longer wish to receive our e-mails or promotional materials
may opt-out of receiving these communications by clicking here
on the "unsubscribe" link and editing their preferences.
We store information
that we collect through cookies, log files, clear gifs, and/or
third parties to create a profile of our users. A profile is stored
information that we keep on individual users that details their
viewing preferences. Consequently, collected information is tied
to the users personally identifiable information to provide offers
and improve the content of the site for the user. This profile
is used to tailor a user's visit to our Website, and to direct
pertinent marketing promotions to them. Your profile is shared
in aggregate form only.
Will information be sold to third parties?
We will not, without your permission, sell the information that
you give to us to third parties. We may, however, allow third
parties access to the information you give us in order to provide
you the products or services you request (such as shipping companies
or credit card processing companies). These companies do not retain,
share, store or use personally identifiable information for any
secondary purposes.
What security
measures are in place to protect my information?
This website takes every precaution to protect our users' information.
When users submit sensitive information via the website, their
information is protected both online and off-line. When our order
forms asks users to enter sensitive information (such as credit
card number and/or social security number), that information is
encrypted and is protected with the standard encryption software
in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as opposed
to un-locked, or open, when you are just "surfing."
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user information
off-line. All of our users' information, not just the sensitive
information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for
example, our billing clerk or a customer service representative)
are granted access to personally identifiable information.
Hyperlinks
We may provide you with hyperlinks to other websites. Please be
aware that we cannot guarantee or vouch for the data collection
practices of such other websites. We encourage you to read the
privacy policies or statements for those linked websites.
How to
contact the Spring Grove Family of Companies
If you have any questions about this Privacy Notice, or if you
have or another person has submitted personally identifiable information
about you through this website, and you would like to have that
information deleted, please contact Spring Grove Family of Companies,
4521 Spring Grove Avenue, Cincinnati, OH 45232-1954, at (513)
681-PLAN or by e-mail by clicking here.
